E-CRM Platform Design and Implementation Coursework

E-CRM Platform Design and Implementation - Coursework Example In many parts of the globe, use of internet or web-based sites to purchase or sell products or services is gaining momentum. For instance, there are many online retail businesses such as e-bookselling, e-tourism, e-fashion sale, and even e-transport. As the issue of online retailing becomes live in the 21st century, there is another issue of electronic customer relationship management (e-CRM) that key stakeholders have to grapple with. As a result, there is popular view that success of online retailing will result from effective establishment and implementation of e-CRM platform tools (Reponen 2003). Online retail industry Online retailing is a sector that many predictions points to its robust growth. The growth is associated with increasing use of computers in many aspects of the economy and the increasing social networking that is web-based. Heinemann and Schwarzl (2010) observe that the increasing utilization of the internet by many people across the world as an information portal and the subsequent movement of people to social relationships using the Web are likely to see growth of online retail. At the same time, in 2003, research by Forrester Research Group ascertained that, online retail was to grow from $95.7 million in 2003 to $229.9 billion by the year 2008 (Krishnamurthy, 2006). Further, online retail was to account for 10% of total USA retail sales by 2008, with recent figures indicating this figures have increased (Krishnamurthy 2006). As a result, e-CRM in online retailing has become an issue that stakeholders with future sustainability growth strategy cannot ignore or undervalue. As competition in online retail sector increase due to promising prospects and little start-up capital, the need for effective and functional e-CRM platforms and tools is important for stakeholders keen to build long-term growth strategy in the sector. Stakeholders in online retailing have to effectively serve the huge promising market base and it is from this, electroni c CRM constitute an area companies in the sector need to invest heavily. In this sphere, there is need for stakeholders to initiate longer attention to its visitors and subsequently establish and foster positive relationship, which is likely to impact growth and revenues in the sector. Dissatisfaction in online retailing by customers has been identified to exist despite growth being witnessed (Krishnamurthy, 2006). Due to this, it has been established that some customers have being switching to other channels while others have drastically reduced their purchasing experiences online (Krishnamurthy, 2006). Dissatisfaction among customers has been associated with lack of transaction completion and the slow pace of companies to rectify this. More so, attention to customers and visitors is perceived to lack vigor and this has led to untimely meeting of customer needs, response to queries is poor and the larger feedback process is poorly managed. What online retail companies need to know is that customer retention and loyalty is paramount (Lee-Kelley, Gilbert and Mannicom, 2003), where the two aspects have been associated with influencing company revenues positively (Krishnamurthy, 2006). Customer loyalty arises from the aspect of customer experiencing value for the product or service consumed and satisfaction derived thereafter (Lee-Kelley,

Openig up a business Essay Example | Topics and Well Written Essays - 500 words

Openig up a business - Essay Example In addition, the word limited should be included at the end of the company name. Some states prohibit the use of some names like insurance and banks (Clifford & Ralph 3). There is filing of the articles of association defines the rule governing the company and the outsider. The article of association contains information like the name, location and address of the company. Any fees charged should be paid. There is also creation of the company operating agreement that defines the rights and responsibilities of members. The agreement outlines members voting power, interest within the business and rules of holding a meeting. This entails the publication of notice in the newspaper to the intent of forming LLC. However, this requirement is needed by few states. The last step involves obtaining licenses and permits which are required for the business, to start operating for example, tax registration certificates. Upon completion of this step, the business is official (Clifford & Ralph 5). There is a reduction of paper work because tedious meetings undertaken by corporations are not needed in LLC. Quarterly and board meetings are needed, and this helps to cut down operation cost (Clifford & Ralph 6). Furthermore, members share profit as they wish since there are no restrictions in sharing profits. They contribute different capital proportions and equity; as a result, the members have to define who earn what share of profit or loss. There is flexibility in the management of public limited companies as they can be run by the owners, or even managers; as opposed to corporations that are managed by a board of directors. High formation expenses are required to cater for the formation of article of association and the registration fees. Publication of notice of intent to form a limited company also adds to this cost. Transfer of ownership is difficult as opposed to corporate entities. Within corporations share may be sold to increase ownership but this is impossible with

Historic tenets of urban planning Essay Example for Free

Historic tenets of urban planning Essay The Third World Cities have seen extra- ordinary growth in their urban expansion since 1950. The world 10 most populous cities are located in the third world countries. The urbanization has changed the way of life for the people living there. On one side these megacities have become economic giant for their countries, on other they have also created problems such as disease, congested traffic, pollution and sacristy of resources with a huge gap among haves and have not. As these cities are unplanned and this urbanization is a sudden experience, it is natural for the Third world countries to be surrounded by these surmounting troubles, unless they choose the way out. Historic tenets of urban planning The evidence of urban planning can be found the ancient cultures such as Roman and Greek cities and in ancient cities in India and Egypt as well. The Indus civilization in Pakistan is recognized as the first civilization to have a completely developed urban planning. In 2600 BC, before the arrival of Harapa and Mojodharo, the small towns grew into bigger towns and eventually became cities with thousands of people living in. These people did not have agricultural society as their cities depicts, showing a homogenous culture, however diapered suddenly from the course of history with their cities still intact. These cities are well planned and follow a consistent design, which clearly shows that they were built according to a conscious plan, and is considered the first developed urban plan. Similarly the Romans used to built their cities according to a proper city plan, with military and civil defense and many European cities still appear to follow that pattern. In their plan, the city has a central plaza or market, which is surrounded by streets and walls with short cuts to cut the time short for pedestrians and often the city, has river or stream in the center to provide water and carry sewage out of the city (Crouch, 2003) During the last two hundred years the Western world urban planning has gone through extensive changes in its planning and design. In the industrial age, the control of the city was held by the wealthy few, while the rest of the population lived in slums and sewage. In the 20th century a movement started to change this urban structure and to provide healthy environment to its people. Thus arose the concept of garden city, which were small in size but were basically model towns with few thousand people. In the early 1920s the concept of modern city emerges, such as Paris but they were destroyed during World Wars (Gaffikin, 1999). It was only after WWII that the new cities started to take shape place, however it was not until 1970s, that cheap block construction created an easy and efficient way of creating new buildings. The main objective of the concept of modern planning is to regulate the building activities and set the limits on building and neighborhoods. According to Hopkins (2001) the postmodern planning is composed of the following essential elements: Aesthetics Planning In postmodern urban plans, the most essential element is taking aesthetics more seriously, which meant to add beauty to homes and building. The important aspect of a city planning is zoning, maximizing and managing the use of land and pace of urban development. Safety The houses in modern urban plans are designed to incorporate well with existing municipal services. The cities extreme zones are planned in a way that such dangers can be defused and houses in such areas are equipped with emergency operation and secure evacuation centers. Transport Planning A good urban plan has well developed transport system which cater to the needs of it commuters. Good transport system avoids traffic congestions and effectively carries commuters into different parts of the city without hassle. And automobiles in a city are well suited it meets its requirement, such as spacious roads and parking lanes, which can handle traffic in rush hours. Effective Sub-urban Planning A successful urban plan brings benefit to larger city area by making the towns and urban environment spacious. Planning and the environment In advanced urban or village planning models, taking care of ecology is inevitable. The modern urban planning includes pastures and gardens to keep natural environment consistent with the city.

Medium Of Defamation In The Cyberspace Media Essay

Medium Of Defamation In The Cyberspace Media Essay Defamation is potentially one of the largest areas of law which will be affected by the internet revolution as it deals, quite simply, with communication between people  [1]  . The internet provides a new means to facilitate this communication and so is an ideal forum for free speech, a practice which can often lead to vituperative and contumelious language  [2]  . A communication is defamatory if it tends so to harm the reputation of another as to lower him in the estimation of the community or to deter third persons from associating or dealing with him.  [3]   With the aim to injure the reputation of the victim and in particular to cause him (or her) to be regarded with feelings of hatred, contempt, ridicule, fear, dislike or disesteem is part of the objective of the defamation  [4]  . The defamer or the defendant can be taken into custody for his/her action if the plaintiff thinks that the information given in the cyberspace is false, inappropriate and resulting lowering down the plaintiff reputation. Depending on different countries and regions, the punishment for defamation in the cyberspace is varies due to its law. Some country for example Brunei can take 5 years prisons for the punishment. It is not only the author or originator of a defamatory statement that may be liable for the publication of that statement; rather, defamation law ensures that anyone who plays a significant role in the act of republication or redistribution of defamatory message will be held responsible for that message  [5]  . This objective of this paper is to determine jurisdiction on the regional cases of defamation in Brunei and Malaysia. Other than that, this paper also explains medium of defamation in the cyberspace, the effects of the defamation to the victim, the punishment to the defamer and the court action with the case. BRUNEI AND MALAYSIA DEFAMATION LAW Both Brunei and Malaysia defamation law are based on the English Common Law  [6]  . MALAYSIA DEFAMATION LAW Malaysia Defamation Act are the Malaysian Defamation Act 1957 for civil cases and the Penal Code of Malaysia Section 499 Section 503 for criminal cases  [7]  . This law does not define defamation. It recognized two forms of defamation only that is libel and slander. There are distinct differences of these two forms of defamation. The difference lies in the means or medium by which the defamatory material is communicated. It used to be a fundamental distinction that between a written or printed word which is concludes as libel and spoken words which are considered as slander. Both libel and slander are civil and criminal offences. Thus, a person who is guilty of libel or slander may be sued in court, and also face jail sentence. In civil cases, the person so defamed will normally sue the maker of the defamatory words for compensation. The amount of the compensation depends on the damage caused to the reputation of the person suing. In criminal cases, the punishment for defamation is a jail sentence for a maximum of two years, or a fine, or a combination of a jail sentence and a fine [Section 500-502 Penal Code]. But, nowadays the general view of libel is whether the publication is in a permanent form, in other forms it is a slander. Defamation in a permanent forms and is usually visible to the eye, such as items in writing, email, pictures, statutes or effigies. Section 3 of the Defamation Act 1957 stated that broadcasting of words by means of radio communication shall be treated as communication in a permanent form. BRUNEI DEFAMATION LAW The Defamation Act of Brunei Darussalam, which was revised in 2000, punishes libel or slander by means of broadcasting, telecommunication or publication by newspaper.  [8]  Like Malaysia, the laws also governing both libel and slander are identical. Bloggers should also be aware that under the Brunei Defamation Act, a blog post for the purpose of the law of libel and slander, may be considered the equivalent to broadcasting of words by means of telecommunication and as such will be treated as publication. Even though the defamatory content on the Internet can be deleted, there is a possibility that the post can be recovered through a cache, and thus can be admitted into evidence  [9]  . Though there has not been any major case of litigation concerning blogs and bloggers in Brunei, the neighboring countries of Malaysia and Singapore have had cases which have resulted in imprisonment for comments made by bloggers  [10]  . Under Section 500 of Bruneis Penal Code, whoever defames another can be imprisoned for a term of up to 5 years and a fine  [11]  . MEDIUM OF DEFAMATION IN THE CYBERSPACE Based on Lilian Edwards study, she define that there are at least four distinct sites where defamation may occur in the cyberspace that can usefully be separated out, as to some extent they raise distinct problems  [12]  . One to one email messages Compared to the traditional written mail (via postal), transmission of email is virtually instantaneous and usually, once sent, is irrevocable. As a result, email correspondence is often in substance more like spoken conversation than written interaction  [13]  . Interaction and communication between two are becoming no limitless which can turn out to be legally actionable. Mailing List The format of an electronic mailing list is that various parties subscribe by email to the list, which is administered by some central host. The subject of discussion of the list may be anything from Internet law to real ale to homosexual fantasies. Usually the list is set up so that, by default, any email message sent by any one subscriber to the list is bounced or exploded out to every other subscriber. Carelessness can lead to the user think they reply only to the maker but actually the user sends their reply to the every member in the list. The embarrassment factor can be considerable, particularly where the members of the list form a small professional community within which the professional reputation of the person defamed can be severely damaged  [14]  . Newsgroup Newsgroups are discussion forum which are made up of comments from their subscribers, sorted by subject matter. All it takes is to subscribe and post comments to the newsgroup  [15]  . Collectively, the newsgroups available to Internet users are sometimes known as the Usenet  [16]  . There are something like 14,000 Usenet newsgroups subscribed to en masse by millions of subscribers, located in every country where there is Internet access. As a result, any comment posted to a Usenet newsgroup is virtually guaranteed to be published, and read, within days if not hours, in many hundreds of national jurisdictions. As can be imagined, the volume of material published in these forums is enormous one estimate is that around 4 million articles are available at any particular time  [17]  . Therefore, the probability of defamation cases in the newsgroup is higher. The World Wide Web Like newsgroups, Web sites can be accessed and read in multiple jurisdictions, and they therefore share many of the problems of transnational publication discussed above. But perhaps the major unique problem with the Web is how far it allows any individual to mimic traditional publishing at very low cost. Home pages can be set up which do a good job of looking like electronic journals or glossy magazines and which can be extremely attractive, with good design and graphic content  [18]  . However many of the parties setting up Web sites often fans of popular music or TV programmes, students, pressure groups, or amateur associations are not already hard copy or traditional publishers, have no knowledge of the law of defamation or libel, and may well find themselves publishing defamatory statements without fully appreciating their potential liability  [19]  . LIABILITY OF INTERNET SERVICE PROVIDERS The key role of ISPs is to provide access to the Internet for their subscribers. This access includes allowing subscribers both to read and write to Usenet newsgroups and to surf the Web. ISPs also sometimes host local discussion forum and almost invariably agree to act as physical hosts to Web pages set up by their subscribers (generally to a maximum storage of a few megabytes)  [20]  . In all these cases, the ISP runs the risk of being regarded as the publisher of libelous remarks, originated by another person, but published by them in one of these forums. As per mention before, any repetition or re-publication of a defamatory statement is in itself actionable. Action is possible against all intervening persons who are responsible for repeating, publishing or otherwise circulating the defamation  [21]  . Therefore, any republish or repeating, the victim can choose whether to sue original defamer or the re-publisher or both and in many cases, ISP were usually being sued due to the money issue rather than suing the original author. HOW IS DEFAMATION PUNISHED Defamation is usually a civil offence, although it can be a criminal matter under special circumstances.  [22]   CIVIL DEFAMATION Most complaints of defamation are dealt with under civil law. That means that cases go to a civil court and are punished by awarding money (called damages) against the person found to have committed the offence, usually called the defendant. If someone takes you to court for defamation, they will be the plaintiff, you will be the defendant.  [23]   In civil defamation, the principle is the same as for someone who has been physically injured as a result of someone elses actions, either through carelessness or a planned attack. The injured person may take the other person (or people) to court. If successful, the injured person will be awarded a sum of money as compensation. This money will be paid by the person who did the damage.  [24]   DAMAGES There are several kinds of damages a court can award, either separately or together.  [25]   General or Compensatory damages which a court may award for a persons loss of reputation, shame or hurt feelings. The payment to the plaintiff may be at small amount of money. Special damages compensate for any loss of business or earnings the plaintiff may have suffered as a result of the defamation. These could also include any money the plaintiff has spent as a result of the defamation, for example in sending letters to clients denying the allegations. Aggravated damages this can be awarded if the court thinks that the defamation was deliberate, possibly out of ill-will or any other improper motive (usually referred to as malice, which we discussed earlier). Punitive or Exemplary damages which may sometimes be awarded if the defamation is so extreme that the court feels the need to punish you or warn other journalists against similar conduct. Damages are usually large in the case of media organisations because the courts think that they can pay more for their mistakes than individuals can. CRIMINAL DEFAMATION Defamation can also be a criminal offence, which means that those found guilty could be fined or sent to prison or both. This is much less common than civil defamation.  [26]   A charge of criminal defamation can be brought if the words, pictures or gestures use provoke resulting riots, mob violence or other breaches of the public peace. For this reason, the prosecution does not have to prove publication to a third party. It is enough that the person the defendent are referring to hears the words (or sees the gestures) and reacts violently. However, unlike civil defamation, the prosecution will have to prove that the words complained of were malicious. In civil defamation the words may be malicious, but in criminal defamation they must be.  [27]   SOCIAL MEDIA TECHNOLOGIES Social media technologies are part of the cyberspace. It include blogs, picture sharing, email, instant messaging, vlogs and other medium that allow to be democratically interactive in ways unlike radio, television, or highly edited letters pages of newspapers and magazine. Below is some case law and summaries that happen in Brunei and Malaysia which relate with defamation in cyberspace. Facebook is a popular free social networking website that allows registered users to create profiles, upload photos and video, send messages and keep in touch with friends, family and colleague  [28]  . One recent and well-known case in Brunei with regards to Facebook Upload is Adi Adip  [29]  case where the defendant had uploaded his ex-girlfriends (Miss X) obscene picture and video clip on the Facebook. The reason for his action is to insult Miss Xs modesty as well as to get her attention after she had broken off her relationship with the defendant. The plaintiff report this issue to the police once she discovered the Facebook account is under her name, managed by the defendant and containing the obscene pictures and video clips involving herself. The court ordered for the iPhone used by the defendant to be forfeited and all photos and videos related to the case was seized and disposed of, including copies, immediately. This is one case example from Brunei of the defamation in cyberspace. Other than that, the defendant was send to jail for 10 months. In Malaysia, over the past years, Malaysians have been increasingly engaged in virtual communities and online interactions. Some have led to positive outcomes, but some of these virtual arenas have been exploited, tarnishing the true potential of the Internet  [30]  . In case of Jeff Ooi and Rocky Bru  [31]  case, this is the first time in Malaysia that a prominent media organization filed a suit against bloggers. Jeff Oois Screenshot become a topic of debate when he retracted all his libelous allegations in weblog against the New Straits Times. Raja Petra Kamaruddin is a Malaysian editor known for running Malaysia Today website. He published a series of commentary article on Malaysia politics in the website. There are a lot of cases relate to him which include both Civil and Criminal offences. Some of his cases are: Nordin Kardi UUM v RPK (2008) Lt-Col Aziz Buyong Lt-Col Norhayati Hassan v RPK (2008) Datuk Muhammad Shafee Abdullah v RPK (2008) Public Prosecutor v RPK (2008) Due to large number of cases he was being suit, he was arrested by the authorities. He was detained under the Internal Security Act on 12th September 2008 under section 73, 60 days detention by Police Officer and again on 24th September 2008, under section 8(1) which he was detained for 2 years by the Minister. CONCLUSION As mention earlier in this paper, the objective of this paper is to determine jurisdiction on the regional cases of defamation in Brunei and Malaysia. This paper also explains medium of defamation in the cyberspace, the effects of the defamation to the victim, the punishment to the defamer and the court action with the case. Weve found that there are 4 distinct medium of defamation in the cyberspace one to one email messages, mailing list, newsgroup and the World Wide Web  [32]  . As we know, defamation can result to injure the reputation of the victim and in particular to cause him (or her) to be regarded with feelings of hatred, contempt, ridicule, fear, dislike or disesteem.

Stress Essay -- essays research papers fc

Stress (spring 1997) At one time or another, most people experience stress. The term stress has been used to describe a variety of negative feelings and reactions that accompany threatening or challenging situations. However, not all stress reactions are negative. A certain amount of stress is actually necessary for survival. For example, birth is one of the most stressful experiences of life. The high level of hormones released during birth, which are also involved in the stress response, are believed to prepare the newborn infant for adaptation to the challenges of life outside the womb. These biological responses to stress make the newborn more alert promoting the bonding process and, by extension, the child's physical survival. The stress reaction maximizes the expenditure of energy which helps prepare the body to meet a threatening or challenging situation and the individual tends to mobilize a great deal of effort in order to deal with the event. Both the sympathetic/adrenal and pituitary/adrenal s ystems become activated in response to stress. The sympathetic system is a fast-acting system that allows us to respond to the immediate demands of the situation by activating and increasing arousal. The pituitary/adrenal system is slower-acting and prolongs the aroused state. However, while a certain amount of stress is necessary for survival, prolonged stress can affect health adversely (Bernard & Krupat, 1994). Stress has generally been viewed as a set of neurological and physiological reactions that serves an adaptive function (Franken, 1994). Traditionally, stress research has been oriented toward studies involving the body's reaction to stress and the cognitive processes that influence the perception of stress. However, social perspectives of the stress response have noted that different people experiencing similar life conditions are not necessarily affected in the same manner (Pearlin, 1982). Research into the societal and cultural influences of stress may make it necessary to re-examine how stress is defined and studied. There are a number of definitions of stress as well as number of events that can lead to the experience of stress. People say they are stressed when they take an examination, when having to deal with a frustrating work situation, or when experiencing relationship difficulties. Stressful situations can be viewed as harmfu... ...; M. Lewis, eds. Perspectives in Interactional Psychology. New York: Plenum. Mandler, G. (1982). Stress and Though Processes. In L. Goldberger and S. Breznitz, eds. Handbook of Stress: Theoretical and Clinical Aspects. New York: The Free Press. Merton, R.K. (1957). Social structure and anomie. In R. K. Merton, ed. Social Theory and Social Structure, 2nd ed. New York: Free Press. Pearlin, L. I. (1982). The social contexts of stress. In L. Goldberger and S. Breznitz, eds. Handbook of Stress: Theoretical and Clinical Aspects. New York: The Free Press. Selye, H. (1956). The Stress of Life. New York: McGraw-Hill. Selye, H. (1976). Stress in health and disease. Reading, MA: Butterworth. Selye, H. (1982). History and present status of the stress concept. In L. Goldberger and S. Breznitz, eds. Handbook of Stress: Theoretical and Clinical Aspects. New York: The Free Press. Selye, H. (1985). History and present status of the stress concept. In A. Monat & R.S. Lazarus, eds. Stress and Coping, 2nd ed. New York: Columbia University. Zakowski, S., Hall, M.H. & Baum, A. (1992). Stress, stress management, and the immune system. Applied and Preventative Psychology, 1:1-13.

Comparison Of Perugino And Caravaggio :: essays research papers

The artists of the Baroque had a remarkably different style than artists of the Renaissance due to their different approach to form, space, and composition. This extreme differentiation in style resulted in a very different treatment of narrative. Perhaps this drastic stylistic difference between the Renaissance and Baroque in their treatment of form, space, and composition and how these characteristics effect the narrative of a painting cannot be seen more than in comparing Perugino’s Christ Delivering the Keys of the Kingdom to St. Peter from the Early Renaissance to Caravaggio’s Conversion of St. Paul from the Baroque.Perugino was one of the greatest masters of the Early Renaissance whose style ischaracterized by the Renaissance ideals of purity, simplicity, and exceptional symmetry of composition. His approach to form in Christ Delivering the Keys of the Kingdom to St.Peter was very linear. He outlined all the figures with a black line giving them a sense of stabili ty, permanence, and power in their environment, but restricting the figures’ sense of movement. In fact, the figures seem to not move at all, but rather are merely locked at a specific moment in time by their rigid outline. Perugino’s approach to the figures’themselves is extremely humanistic and classical. He shines light on the figures in a clear, even way, keeping with the rational and uncluttered meaning of the work. His figures are all locked in a contrapposto pose engaging in intellectual conversation with their neighbor, giving a strong sense of classical rationality. The figures are repeated over and over such as this to convey a rational response and to show the viewer clarity. Perugino’s approach to space was also very rational and simple. He organizes space along three simple planes: foreground, middle ground, and background. Christ and Saint Peter occupy the center foreground and solemn choruses of saints and citizens occupy the rest of the fo reground. The middle distance is filled with miscellaneous figures, which complement the front group, emphasizing its density and order, by their scattered arrangement. Buildings from the Renaissance and triumphal arches from Roman antiquity occupy the background, reinforcing the overall classical message to the painting even though the event represented in the painting took place long before the Roman Empire. The center temple that occupies the background has a vanishing point running through its doorway and if it weren’t for this illusionistic technique, the painting would be very two-dimensional.

The Importance of Corporate Social Responsibility

Corporate Social Responsibility Being a company that prospers is very much different than a company that is consistently following a guided work ethic while making revenue. Companies these days may participate in under the table schemes or anything to make that extra buck. Very a few industries willingly follow corporate social responsibility. Corporate social responsibility (which will now be referred to as CSR) is a business firm’s intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society. Dell Inc. is a showcase example of companies that oblige by CSR.Not only do they willingly do right by others, they were named Newsweek’s 2010 Greenest Company in America. Almost everything they use from building to shipping is completely recyclable. They ship and package everything in material made out of bamboo called â€Å"mushroom packaging. † This sort of packaging is very durable and has the density to protect any heavy items in need of shipping. Mushroom packaging is very unique in the sense that it is grown and not manmade. Not only are they environment friendly in their use of the highly compostable mushroom packaging, they also give back.Dell knows how important it is to donate to charity and they want to create a relationship with whom they are donating money to. As stated in the article, â€Å"Trisa Thompson, VP of Corporate Responsibility, offered that making a determination about which charitable, non-profit organizations to work with internationally must be undertaken with great care†¦.. ‘These are long-term relationships, not short-term, and need to be entered into carefully and with sufficient due diligence. ’† Dell likes to donate 1% of all pre-tax revenue to charities that support children and education.This company truly understands what it means to be successful. Rather than classifying successful as a company that earns substantial net income, the y also put emphasis on using their power and money into making the world a better place. CSR is something every single company should take interest in but some CEO’s just don’t care for lack of a better word. They want to keep every penny for themselves. Cited Source 1) http://businessexecution. wordpress. com/2011/09/06/dell-issues-2011-corporate-social-responsibility-report/